Shipping Policy & Returns
Shipping Methods: We offer standard shipping via reputable carriers such as USPS, UPS, DHL, or FedEx.
Domestic Shipping (Within the United States):
- Standard Shipping: Orders are typically processed within 1-3 business days and delivered within 3-7 business days.
Shipping Costs: Shipping cost is a flat rate of $5.95.
Order Tracking: Customers will receive a tracking number via email once their order has been shipped. This allows them to track their package in real-time.
Returns and Exchanges:
- If you receive a damaged or defective product, please contact us within 48 hours of receiving your order for a replacement or refund.
- We do not accept returns or exchanges for reasons other than product damage or defects.
Customer Support: Our customer support team is available to assist you with any shipping-related inquiries or concerns. Please feel free to contact us at contact@ya-albi.com
Policy Updates: We reserve the right to update our shipping policy at any time. Any changes will be effective immediately upon posting on our website.