Shipping Policy & Returns
Shipping Methods: We offer standard shipping via reputable carriers such as USPS, UPS, DHL, or FedEx.
Domestic Shipping (Within the United States):
- Standard Shipping: Orders are typically processed within 1-3 business days and delivered within 3-7 business days.
Shipping Costs: Domestic shipping cost is a flat rate of $6.95. International shipping rates vary based on the destination country. Please check the checkout page for the specific shipping costs applicable to your location.
International Customs Fees and Import Taxes: Please note that customers are responsible for any import taxes, duties, or fees that may be applied by their country upon delivery. We recommend checking with your local customs office for more information.
Order Tracking: Customers will receive a tracking number via email once their order has been shipped. This allows them to track their package in real-time.
Returns and Exchanges:
- If you receive a damaged or defective product, please contact us within 48 hours of receiving your order for a replacement or refund.
- We do not accept returns or exchanges for reasons other than product damage or defects.
Customer Support: Our customer support team is available to assist you with any shipping-related inquiries or concerns. Please feel free to contact us at contact@ya-albi.com
Policy Updates: We reserve the right to update our shipping policy at any time. Any changes will be effective immediately upon posting on our website.