Shipping Policy & Returns
Shipping Methods: We ship via trusted carriers including UPS, USPS, DHL, and FedEx. The carrier used will depend on your location and the weight of your order.
Domestic Shipping (Within the United States): Orders are typically processed within 1–3 business days and delivered within 3–7 business days after shipment.
Shipping Costs: Shipping costs are calculated based on the total weight of your order. Rates are shown at checkout before purchase.
International Shipping: We ship to select international destinations. Shipping rates are calculated based on the total weight of your order and destination country. Exact rates will be displayed at checkout.
International Customs Fees and Import Taxes: International customers are responsible for any import duties, taxes, or customs fees required by their country. These fees are not included in the shipping rate and are determined by your local customs authority.
Order Tracking: You will receive a tracking number via email once your order has shipped. This allows you to monitor your package in real time.
Returns and Exchanges:
- If you receive a damaged or defective product, please contact us within 48 hours of receiving your order for a replacement or refund.
- We do not accept returns or exchanges for reasons other than product damage or defects.
Customer Support: Our customer support team is available to assist you with any shipping-related inquiries or concerns. Please feel free to contact us at contact@ya-albi.com
Policy Updates: We reserve the right to update our shipping policy at any time. Any changes will be effective immediately upon posting on our website.