Cancellation policy

Effective Date: January 1, 2024

Thank you for shopping at Ya-Albi.com. This policy outlines our terms regarding purchases and cancellations.

1. Purchases

When you place an order on our website, you agree to pay the total amount indicated, including any applicable taxes and shipping fees. All prices are subject to change without notice.

Note: Customers are responsible for any taxes or customs fees imposed by their country, if applicable.

2. Payment Methods

We accept various payment methods, including credit/debit cards and other secure payment options. Your payment information is processed securely, and we do not store your payment details.

3. Order Confirmation

Once your order is placed, you will receive an order confirmation email with details of your purchase. Please review this information carefully. If you do not receive a confirmation email, please contact us at contact@ya-albi.com.

4. Cancellation Policy

Cancellation Before Shipping:
You may cancel your order at any time before it has shipped. To cancel your order, please contact us as soon as possible at contact@ya-albi.com. If your order has not yet shipped, we will process your cancellation and issue a full refund.

Cancellation After Shipping:
Once your order has shipped, it cannot be canceled. You will need to follow our return policy for any unwanted items.

5. Returns and Refunds

For information on returns and refunds, please refer to our Return Policy.

6. Changes to the Policy

We reserve the right to modify this Purchase and Cancellation Policy at any time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions or concerns regarding this policy, please contact us at:

Email: contact@ya-albi.com
Website: ya-albi.com